It is always a pleasure to deal with the employees at ISCO as they are always pleasant, efficient, and professional. I highly praise this organization.
Solange Villano was very attentive, knowledgeable, and professional. She was very patient in dealing with our needs. Can't recommend her highly enough. She is a gem!!!
We have been members for over 20 years - everyone goes out of their way to be informative, kind and patient. We thought that was because we were owners - that is not the case - all of our guests have been treated exactly the same. We are proud to be members and our guests adore the chance to go when we cannot. Thank you for all you do.
Love the membership services staff...especially thankful for the ones that have been there for years!!! Today's Excellent help from Adam is what I've been getting from everyone there for years (Mariela, Mary, Lena, Terry & others). Very happy owner and no better department at the Royals than Member Services!!! (Although inventory control is a close 2nd......and I love Fanny in reservations:))
Mary was very friendly, polite and understanding. She seemed as she was truly concerned and made sure she could resolve my issue. Once again showing the standard that we have come to expect from our new Royal Resorts family.
Just talking to a live person was great, then talking to someone with patience was RARE! Julian was very thorough in answering my questions and most pleasant.
I have found that anyone that I have spoken to over the 15 years have been very polite and understanding. I wish that all businesses could be ranked this way. I love my timeshare in Cancun Mexico at the Royal Sands. Bought it prebuilt and have used it as much as I have been able to. Thanks again for employing such great people. The Sands people are exceptionally good. Thanks again, it has been a great business with you and I hope to continue for many years�
Like many other resort servicing companies, we help you with the financial aspects of your vacation property. However, Interval Servicing does so much more for you. Interval Servicing provides many tools that make your experience effortless.
We are expanding your options for contacting us. Once signed in, members can Chat with us and get immediate help while online. Chat agents are available Monday through Friday from 10am to 5pm ET.
Look for the Chat icon in the lower right corner of your computer screen, tablet and Smartphone.